Returns
All refunds/returns/exchanges for handmade goods are decided on a case-by-case basis. I want you to be thrilled with your purchase & will do what I can to help you be happy.
- Buyer pays for return shipping to Wandering Desert Handmade
- All returned items will be issued store credit in the form of a unique code, refunds in form of return to CC will no longer occur.
- If an item is sent back to WDH without prior knowledge, it will be sent back as a "return to sender" and a code will not be generated.
- If an item is returned in any form that is deemed not acceptable, WDH will contact the sender and either a) return it to sender at senders expense OR b) donate to a local charity; no gift card will be generated.
INITIATE A RETURN:
All Returns >> email wanderingdesertboutique@gmail.com with the message line: RETURN
Please allow 3-5 business days from your items returning back to us to process and issue your store credit in the form of a gift card/unique code
FINAL SALE:
Items include: sale items, free gifts and all custom orders
*Wandering Desert Handmade is NOT responsible for any damages resulting from cutting into packaging with scissors/razor blade or damage caused by removal of any tags.